Dear Mr X
(I'm sorry not to address you formally but I don't have your full name or address),
I spent years working on the 'buses and racing up and down the stairs shouting out the names of the next stop so I actually welcome the audible and visible announcements which I reckon are an important part of the service and spare the driver from having to do as I did.
Having said that - I'd not previously noticed the disparity in volume and can well imagine how infuriating this would be (even if the noise from bloody i pods and mobile 'phones virtually drowns out the announcements).
Let me speak to the newly appointed head of surface transport at TfL and see if a sane standard can be set and a reasonable level agreed.
Thanks for getting in touch and I'll let you know what I find out if you can let me have your address.
Best wishes,
Mr MP
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